Focused on Delivery
My expertise is in how to orient a business to deliver great product to its customers.
Technologist. Delivery Specialist. Fractional COO and Advisor.
My delivery approach is to answer 3 simple questions: Where are we?; Where do we want to go?; and How do we get there? It’s not revolutionary, but it works time and again.
Where are we? The starting point to improving anything is to understand where you are right now. It’s a non-trivial task as information is often oral history, only in the minds of individuals. The simple act of writing this down frequently leads to unexpected insights.
Where to we want to go? Doing what you’re doing today except better, can be exactly the right thing to do. Process optimisation can yield significant business benefits. However transformation, growth or innovation requires a step-change to doing something new.
How do we get there? Most project managers learn early on to think in terms of dependencies and risks rather than cause and effect. Most operations specialists think in terms of processes subject to continuous improvement. I apply both to business operations design: embedding learning by doing to replace opinion with fact; measuring what matters to focus effort into the right areas.
"Avi transformed our business. From his first day (mapping our operating model) to his last, his contributions were invaluable. Avi has that rare blend of a deeply analytical but also lateral thinking. He worked out how to do things and solved problems I didn't know needed solving.”
Adam Benjamin, CEO, Launch Lab
Client Love
“Avi basically boarded an aircraft in flight, and hand crafted a cockpit which helped improve our vendor relations, technology roadmaps, product stakeholders and executive steering committees. A lot of the processes and cadences he helped establish still exist today.”
Adam Gilman, Director, HBO Max